Sign in
The console offers two ways to sign in. WorkOS AuthKit is the primary option and the one you should use for everyday access. A one-time email code is available as a fallback for accounts that haven’t moved to AuthKit yet.
Sign in with WorkOS
Section titled “Sign in with WorkOS”WorkOS AuthKit is the recommended sign-in method. It supports single sign-on, multi-factor authentication, and any identity provider your organization has connected to WorkOS.
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Open the sign-in page
Go to the console and select Continue with WorkOS. This is the primary button at the top of the sign-in form.
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Authenticate with your identity provider
WorkOS redirects you to your organization’s identity provider. Complete sign-in there (password, passkey, SSO, or MFA challenge—whatever your admin has configured).
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Return to the console
After authentication, you land on
/auth/workos/callback. The page hydrates your session and forwards you to your dashboard. The auth fragment is stripped from the URL so it doesn’t appear in browser history.
Sign in with an email code
Section titled “Sign in with an email code”Email codes are kept as a fallback for accounts that haven’t migrated to WorkOS yet, or when AuthKit is temporarily unreachable.
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Choose the email option
On the sign-in page, select or use email code below the WorkOS button.
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Request a code
Enter your email and select Send code. You’ll receive a six-digit code that’s valid for a short window.
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Verify
Enter the code to complete sign-in. Codes can be requested up to 10 times per minute per email address.
Sign out
Section titled “Sign out”Select your avatar in the top-right and choose Sign out. The console clears your local session and notifies the auth provider so refresh tokens are invalidated.
Troubleshooting
Section titled “Troubleshooting”| Symptom | Likely cause |
|---|---|
| Continue with WorkOS button is disabled or missing | WorkOS isn’t configured for this environment. Contact your admin to set the WorkOS credentials. |
| Redirected back to sign-in immediately after WorkOS callback | The callback URL doesn’t match what’s registered in WorkOS. Verify the redirect URI in your WorkOS dashboard. |
| Email code never arrives | Check spam, then verify the email is on a confirmed account. Rate limits apply—wait one minute between requests. |